A quality assurance team at a U.S. Navy installation requests a computer
system.

As per regulations, the request has to go to the purchasing group, be let
out for bids and generally wind its way through channels, according to an
insider.

But eventually the team receives the system -- without any maintenance
manuals.

"It seems that the purchasing agent got a 'special deal' by accepting the
systems without manuals," says our insider.

In fact, it was such a good deal that the agent got a commendation for
his cost-cutting efforts.

"The following year, he got another commendation for reducing maintenance
costs on the systems," our insider reports. 

And get this -- "By buying the manuals."